Terms of Service
By using the site, you agree to comply with applicable law and these rules to the extent legally permitted. Specific checkout terms and mandatory consumer protections take priority where applicable.
Agreement and scope
These Terms of Service describe the rules for accessing Luako, including character profiles, image galleries, AI conversations, browsing tools and browser games. By using the site, you agree to comply with applicable law and these rules to the extent legally permitted. Specific checkout terms and mandatory consumer protections take priority where applicable.
Eligibility and account security
Use the service only when you have legal capacity to do so or any consent required by the law that applies to you. If you create an account, provide accurate information where requested, keep credentials confidential and do not let another person misuse your session. Contact support if you suspect unauthorized access; never send passwords or private keys in a support message.
Permitted use
You may browse publicly available material and use interactive tools for personal, lawful entertainment under the conditions shown in the interface. Do not access another person’s account, interfere with the service, collect data through abusive automation, defeat technical protections or use the platform to facilitate illegal activity. Access restrictions and rates shown for a particular feature still apply.
Characters, artwork and submitted material
Anime and character names, illustrations and other third-party works remain subject to their owners’ rights. Viewing content on Luako does not grant permission to reproduce, redistribute or commercially exploit it. Only submit or use reference material, prompts or other content when you have the rights or lawful permission needed; you remain responsible for the material you provide.
AI-generated conversations
AI dialogue is fictional and automatically generated. It may be inaccurate, inconsistent with established canon, unsuitable for an important decision or different from the character’s original depiction. Do not rely on it for medical, legal, financial or emergency advice. Luako does not promise that a generated character will remember every past message or respond identically each time.
Paid features and in-site rewards
Some features may offer paid access or in-site points; the checkout and relevant game describe the available benefit, price, term and any limitations. In-site points are not cash, a deposit, an investment or a promise of real-world value unless expressly and lawfully stated otherwise. For payment issues, review the Payments and Refunds policy. Nothing in these Terms removes mandatory consumer rights.
Availability and changes
The character catalogue, individual features and availability of the service may change over time. We may correct information or take steps in response to security and rights concerns. If terms governing a purchase materially change, applicable legal requirements and your statutory rights continue to apply.
Accuracy and liability
Material is provided for general information and entertainment. To the extent permitted by applicable law, the site is provided without a promise of uninterrupted operation, error-free AI replies or complete character coverage. Nothing here excludes liability that cannot legally be excluded, including mandatory protections concerning consumers, fraud, gross negligence or personal injury where applicable.
Violations and content decisions
We may restrict misuse, investigate credible complaints and remove or limit content or accounts where justified by these Terms or law. Measures should reflect the problem and applicable legal requirements. Where a law requires notice, reasons, review or an appeal process, those rights remain available; a policy statement alone does not replace the necessary operational procedure.
Questions and applicable rights
For questions about these Terms, accounts or purchases, contact Luako through Feedback and include enough detail to identify the issue without disclosing secrets. Your mandatory rights under consumer, privacy and other applicable laws are not waived by these Terms. Any additional mandatory legal notices or dispute options continue to apply where required. For any question, personal-data request, copyright or other rights report, appeal, account issue or payment inquiry, use the Feedback page on Luako. Describe the issue and provide the relevant URL or transaction reference; if you need a reply and your account does not provide a reply channel, include a suitable way to contact you. Do not submit passwords, recovery phrases or private keys.